Sysgroup Handbook

Guidelines for Computer Science Systems Staff, Edition 1.0, September 1993

• Introduction
• Volunteers
  • Systems Workshop
  • SIGs
• Job Descriptions
  • General Info
  • Systems Manager
  • Systems Programmer
  • Hardware Technician
  • X Administrator
  • X Programmer
  • Assistant Systems Administrator
  • Assistant Systems Programmer
• Keys and Building Access
  • After-Hours Access
  • Keys
  • Office Policies
    • Checking out Materials
    • Schedules
• Problem Response
  • E-Mail Response
    • Local Procedures
    • General Etiquette
      • Sysgroup Conventions
  • Task System
    • Keywords
    • Task Priority
    • GIPR Command
  • Emergency Handling
  • Pager Policy
• System Configuration
  • Generic Hardware
  • Generic Filesystems
  • Generic Accounts
  • Generic Mail
  • Generic Networking
  • Generic Checklist
• Root Folklore
  • Root Etiquette
  • Root Resources
  • Common Problems
    • Account Problems
    • Printer Problems
    • Process Problems
    • Pty Problems
    • Mail Problems
• System Change Policy
  • Hardware Change Policy
  • Software Change Policy
  • Record Keeping
• Downtime Policy
  • Planned Downtime
  • Unplanned Downtime
  • Emergency Downtime
• Routine Preventive Maintenance
  • Weekly
  • Bi-Weekly
  • Monthly
  • Quarterly
  • Annually
• Security
  • security checklist
  • Account Security
    • Non-public Machines
• Backups
• Software Policies
  • Software Support Policy
    • Types of Software
    • Local Software Categories
      • Supported
      • Commercial
      • Unsupported
  • Software Installation
    • Software Organization
      • Packages
    • Software Documentation
    • Supported Software
    • Unsupported Software
    • Source Archive
  • Software Manifests
• Account Policies
  • Layout of database
  • Daemons
  • Commands to acmaint_dbd
  • Account Maintenance Programs
  • Account Creation
  • Account Paperwork
  • Guest Accounts
• Modems
  • Diagnosing modem problems
  • Fixing modem problems
  • cmc
  • modemchk
  • Outgoing modem
• Printer Policies
  • Important Files
    • `/var/spool/lw3/quotas'
    • `/var/adm/lw3.acct'
    • `/var/adm/lpd-errs'
• Mailing Lists
  • Majordomo
• Information Services
  • Anonymous FTP
  • Gopher
• Standards
  • Coding
  • Documentation
• Further Reading
  • General Info
  • System Administration
  • Security
  • Networking
  • Programming
  • Local Information
• Program and File Index
• Concept Index